Blog
The current series of crises sweeping Australia – floods, droughts, fires, financial, energy - has given rise to several myths about the roles of Trust and PR in addressing the issues.
There is not a year goes by without a crisis. It is the way of the world! What should not be is your preparedness for one.
It was very salient to see the need for ‘communication’ skills in the Ethics Centre’s review of Australian cricket.
If an apology is the highest form of acceptance of responsibility for misdeeds in crisis management, then why do many primary stakeholders (the primary publics) reject it?
March 2018 will go down as a defining moment in reputation and crisis management.
Just in case you missed it in February, if you have personal information in your computer systems, you are now required by law to notify those individuals affected by a data breach.
In 2016 Aon Global Risk Management Survey ranked damage to brand and reputation as a top concern for CEOs. This year, KPMG reported crisis and reputation management as a priority for Boards. 2018 will see crisis response preparedness take on a greater perspective...
Communication is transitioning to a ‘new era’ in service delivery efficiency and effectiveness today.
Australia’s ‘catch-up’ with the digital age highlights the power of information security to make or break your business plans today.
Australian politics has not only delivered a new Prime Minister but also a salient lesson in the value of communication.
In an ironic twist, the theme of Australian Food Safety Week of late last year - The Danger Zone - could not have been more applicable in the last three months throughout Australia.
Victorian business and government were delivered a wake-up call this month in crisis communication management and community engagement with the release of the Hazelwood Mine Fire Inquiry report and recommendations.
The Inquiry, headed by former Supreme Court Judge Bernard Teague AO, who also headed the Black Saturday Bushfires Royal Commission, has virtually told all companies and government that international best practice should be the operating standard with their communication and community engagement plans.