Blog
Now is not the time to be pulling out your crisis plan; that passed yesterday! It should be in full swing.
Early, balanced and reliable communication should be the ‘best medicine’ to help you with the challenge… and it is likely to be that way for some time to come.
“What part of the message don’t you understand?” This is an unnerving reflection on the community’s toilet paper outrage (1) to the Coronavirus - COVID-19.
With the World Health Organisation (WHO) now calling for workplaces to play their part in helping to curtail the virus, it is time for messages to strike a nuanced balance that ensures a sense of urgency, assuages fear and avoids apathy.
In any one week in Australia’s summer - fires, floods, droughts, cyclones and politics – corporations and governments could be given the opportunity to deliver a coherent message on leadership.
The current series of crises sweeping Australia – floods, droughts, fires, financial, energy - has given rise to several myths about the roles of Trust and PR in addressing the issues.
There is not a year goes by without a crisis. It is the way of the world! What should not be is your preparedness for one.
It was very salient to see the need for ‘communication’ skills in the Ethics Centre’s review of Australian cricket.
If an apology is the highest form of acceptance of responsibility for misdeeds in crisis management, then why do many primary stakeholders (the primary publics) reject it?
March 2018 will go down as a defining moment in reputation and crisis management.
Just in case you missed it in February, if you have personal information in your computer systems, you are now required by law to notify those individuals affected by a data breach.
In 2016 Aon Global Risk Management Survey ranked damage to brand and reputation as a top concern for CEOs. This year, KPMG reported crisis and reputation management as a priority for Boards. 2018 will see crisis response preparedness take on a greater perspective...
Communication is transitioning to a ‘new era’ in service delivery efficiency and effectiveness today.
Australia’s ‘catch-up’ with the digital age highlights the power of information security to make or break your business plans today.